What is the best time to make edits to the copy?
How do I convey edits to the designer?
What if I have edits that need to be made after the piece has gone to the printer or been published to the web?
Can I use any image I find online?
What resolution do my images need to be?
How will the files get to the printer?
Will you take care of choosing a printer?
Won’t it cost less if I find and choose a printer?
May I use a printer I have worked with?
What is information architecture?
What is an interactive prototype?
Why do you use WordPress?
Where is the website hosted?
Whom do I contact if something goes wrong with the website or I can’t figure out something?
What happens after the website is launched? Am I on my own?
Once your website is launched, we provide training in two ways to make sure you are confident using your new website:
- Video tutorials and a user guide inside your website dashboard (available for a limited time or as long as you are a subscriber to one of our ongoing website care plans);
- Live training by phone, Skype or Zoom (typically about 30 minutes.
Some clients opt for the video tutorials prior to the live training, and others vice versa.
We will also provide 30 days of support to address any potential bugs. After this, you will need to subscribe to one of our ongoing website care plans to make sure your website is looked after and maintained—for security and performance reasons. These plans include updating your software, regular backups, security checks and making sure your website is online 24/7/365.
How long will it take to appear at the top of Google?
How will I know if anyone is visiting my website?
What happens if I want to add some features to the website while you’re building it?